Member Portal

WHEN GETTING STARTED (FOR NEW STUDENTS)

Thank you for enrolling in our program! We are excited to have you join our Ohana! Here is some important information to begin your journey with us.

Sign Our Release Forms: If you haven't already, please sign our release forms now.
Location: Classes are held at 95 Makawao Ave, in Pukalani, downstairs. The parking lot is located near First Hawaiian Bank, next to Kojima's restaurant.
Arrive Early: Classes start promptly. Please arrive inside the studio 5-10 minutes before the top of the hour. Please keep in mind it may take some time to find parking.

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When Can You Start??

Immediately!* You’re receiving this handbook because you purchased a membership. You are now a member and our classes are now open to you. Welcome! If you’re not able to start right away, please let us know when we can expect your child in the classroom!

Please remember to ONLY show up for the day/time that you are registered for (E.g., Tuesdays @ 3:10PM).**

*UNLESS the program you signed up for has a specified future start date (for example, it's April now, but the program you signed up for doesn't start till May).

**If you ever want to change which class you’re registered for you can send us a text message request.

**If you can’t make a class we appreciate you texting us to let us know, at 808-400-4185 (not required but appreciated).

Further Payments:
After your initial payment to reserve your child's spot you will receive a text message asking you to update your credit card information on file a week before the next billing cycle. Please complete that request within 3 days from receipt.

The day of the month that you purchased your membership with us will be your monthly billing date and you will be auto-charged on that date moving forward.* If you have any questions or concerns, feel free to reach out.

To cancel, notify us in writing via text or email at least 5 days before your next billing date. Please send in your notice of cancelation either by email at:
support@mindfulmartialarts.org or by text to 808-400-4185.

*Unless the program you signed up for has a specified future start-date, in which case, the auto-billing will be set up to begin exactly one month after your program's start-date.

PROGRAM INFORMATION (FOR ALL STUDENTS)

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Make-up Classes and Absences:

We understand that a student has to miss class from time to time and make-up classes are often, though not always, available in these cases. Visit https://www.mindfulmartialarts.org/absences to learn more. To book a make-up class, visit https://www.mindfulmartialarts.org/book-a-makeup-class

For more information on breaks and pauses in membership please follow this link: https://www.mindfulmartialarts.org/absences

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Calendar

Our calendar is available at the very bottom of our website's homepage at www.MindfulMartialArts.org You can also navigate to it directly by clicking on this link: https://www.mindfulmartialarts.org/#calendar

This will show you the scheduled breaks we have throughout the year, and how we generally conceptualize each month as having 3-4 weeks in it.

We generally don't recognize any holidays except for Thanksgiving and New Years, in order to maximize the amount of training we are offering, and instead focus all of our time off across 5 1-week breaks throughout the year.

Our monthly rate is the same across all the months and reflect a total annual tuition amount broken into 12 even parts.

We have 5 1-week breaks throughout the year, including a 2-week break around Christmas and the New Year.

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Parking!!

Please be aware that there is a strict parking policy on the property. You are not allowed to sit in your car while classes are in session. If you want to come in and watch (which we welcome!), you can leave your car in the parking lot.

Otherwise, we ask that you find another place to park and wait. There is parking on the roadside and in other locations nearby. Thank you for your understanding and cooperation.

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What To Bring:
Full Water Bottle!! Please ensure you or your child brings a full water bottle with their name on it! Classes can be a strenuous workout and water breaks are given. Don't let them be in vain! Please be sure to have your child's name somewhere on the water bottle, as we don't want any more kids to lose their water bottle.

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Observing a Kids' Class:
Observers are welcome! However, observers are expected to watch quietly without "calling out" to students on the mat.

If you are observing and feel the need to talk with your child, or if you are concerned about safety at any point, please let a coach know right away ("Excuse me, Coach?") so they can take the appropriate safety measures and/or send your child to you for a chat.

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WhatsApp Community, Don't miss out, join today!

Join our WhatsApp Community to share photos and videos with other members, to talk about classes, lost and found, ride shares, passing down Gi’s that have been grown out of, and all the other things a community needs to be able to chat about. THIS IS WHERE WE’LL BE SHARING PHOTOS WE TAKE AS WELL.

Click here to join our WhatsApp Community, and start seeing photos, videos and more!

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Welcome!
Welcome to our Ohana! We hope you and your child love our classes as much as our existing students do.

If you ever have any questions or concerns please don't hesitate to reach out to us!

All the best,

Admin Kellie, Coach Gabe, and Team

808-400-4185

support@mindfulmartialarts.org