EXTENDED ABSENCES: PAUSING or CANCELLING MEMBERSHIP
Each calendar year, students can pause their membership for 2 weeks to one month at no cost and without potentially losing their spot in the program. A second or third month of pausing will cost 25% of the monthly rate in order to hold their spot in the program. To ensure fairness for all of our students, we can only hold a spot for a maximum of 3 months per year. Note that it's not possible to pause a membership for less than 2 weeks.
To avoid potential fees, please give at least 7 days notice when pausing a membership by filling out this form.
To keep your Refundable Deposit refundable, please give at least 2 weeks written notice of membership cancellation by email to firstname.lastname@example.org or by text to 808-400-4185.
If your child misses, or is going to miss a class, we appreciate knowing why (you can text us at 808-400-4185), but this isn't required. No discounts or credits are available for classes missed due to special events, travel, or sickness, or any other reason.
As a courtesy, we allow students to book make-up sessions for an occasionally missed class. Make-up sessions should be booked within 3 weeks of any missed class. Visit our Book a Make-Up Class page to book a make-up session.
What if a session can't be made up?
The ability to book make-up sessions is a courtesy. If you're not able to book a make-up session for any reason, there are no invoice credits available.