Absences

MEMBERSHIP PAUSES

At Mindful Martial Arts, we understand that life sometimes requires adjustments to your training schedule. We offer the following flexible options for pausing your membership:

Preferred Member Pause • Available to members active for 6+ months • Duration: 1 month (4 weeks) • Once per calendar year • Can be used to extend the standard Winter Break pause* • Must provide 10 days' notice • Your spot in the program is guaranteed upon return • Billing automatically resumes at the end of the pause period
Summer Break Pause • Available to all active members • Pause period: June 1 to August 2, 2025 • Duration: 1-2 months • Must provide 10 days' notice • Your spot in the program is guaranteed upon return • Billing automatically resumes at the end of the pause period
General Pause • Available to members after their first month • Duration: 1-6 months • Subject to approval • Must provide 10 days' notice • Spot in the program is not guaranteed upon return • Billing automatically resumes at the end of the pause period, with a reminder sent one week prior

*NOTE: For pauses that overlap with our standard Winter Break, the pause duration will include the Winter Break period. For example, a 1-month pause starting mid-December would typically end mid-January. Our standard Winter Break (typically the weeks of December 22 and December 29) is already built into our schedule and does not require a separate pause request.

To request any type of pause, please fill out our Membership Pause form.

**Make-ups cannot be booked during a Membership Pause**

MEMBERSHIP CANCELLATIONS

Notify us in writing via email at support@mindfulmartialarts.org or by text to 808-400-4185
Provide at least 10 days' notice before your next billing date
No refunds for charges already processed
Membership and benefits remain active until the end of your current billing cycle

For any questions about this policy, please contact our support team.

OCCASIONAL ABSENCES

If your child misses, or is going to miss a class, we appreciate knowing why (you can text us at 808-400-4185), but this isn't required. No invoice credits are available for classes missed due to special events, travel, sickness, or any other reason.

MAKE-UP SESSIONS

As a courtesy, when possible, we allow students to book make-up sessions. Make-up sessions must be booked within 4 weeks of any missed class and can only be made up with an active membership. A maximum of three (3) make-up classes can be accrued at any one time. If you're not able to book a make-up session for any reason, there are no invoice credits available.

Visit our Book a Make-Up page to book a make-up session.