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Absences

MEMBERSHIP PAUSES

At Mindful Martial Arts, we understand that life sometimes requires adjustments to your training schedule. We offer the following flexible options for pausing your membership:

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  1. Preferred Member Pause • Available to members active for 6+ months • Duration: 1 month (4 weeks) • Once per calendar year • Can be used to extend the standard Winter Break pause* • Must provide 10 days' notice • Your spot in the program is guaranteed upon return • Billing automatically resumes at the end of the pause period

  2. Summer Break Pause • Available to all active members • Pause period: June 1 to August 2, 2025 • Duration: 1-2 months • Must provide 10 days' notice • Your spot in the program is guaranteed upon return • Billing automatically resumes at the end of the pause period

  3. General Pause • Available to members after their first month • Duration: 1-6 months • Subject to approval • Must provide 10 days' notice • Spot in the program is not guaranteed upon return • Billing automatically resumes at the end of the pause period, with a reminder sent one week prior

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*NOTE: For pauses that overlap with our standard Winter Break, the pause duration will include the Winter Break period. For example, a 1-month pause starting mid-December would typically end mid-January.​ Our standard Winter Break (typically the weeks of December 22 and December 29) is already built into our schedule and does not require a separate pause request.

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To request any type of pause, please fill out our Membership Pause form.

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MEMBERSHIP CANCELLATIONS

  • Notify us in writing via email at support@mindfulmartialarts.org or by text to 808-400-4185

  • Provide at least 10 days' notice before your next billing date

  • No refunds for charges already processed

  • Membership and benefits remain active until the end of your current billing cycle

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For any questions about this policy, please contact our support team.

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OCCASIONAL ABSENCES

If your child misses, or is going to miss a class, we appreciate knowing why (you can text us at 808-400-4185), but this isn't required. No invoice credits are available for classes missed due to special events, travel, sickness, or any other reason.

 

MAKE-UP SESSIONS

As a courtesy, when possible, we allow students to book make-up sessions. Make-up sessions must be booked within 4 weeks of any missed class and can only be made up with an active membership. A maximum of three (3) make-up classes can be accrued at any one time. If you're not able to book a make-up session for any reason, there are no invoice credits available. 

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Visit our Book a Make-Up page to book a make-up session.

Copyright: Mindful Martial Arts, 2018 - 2024 | All Rights Reserved

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